Terms & Condition
BOOKING AND PAYMENT CONDITIONS
Visit Heaven Treks is a Private Limited Company under the laws of Nepal Government and accepts your reservation/booking under the following terms and conditions. Before confirming trekking, mountaineering, activities with Visit Heaven Treks we strongly recommend to read following terms and conditions carefully.
All quoted price is in US$. Payment can be made in Nepali rupees at the current published rate against the US$ and can also make in US$ cash or Travellers cheque. In the case of Visa Card, Master Cards, Paypal there will be 3.5% surcharge. 25 % of the trip cost is required to pay at the time of booking no later than 15 days before departure date. Full payment is required 7 days prior to the departure.
Cancellation by Client
There will be a cancellation fee of 25% for any cancellation three weeks prior to Tour departure date, 50% two weeks prior to Tour departure date and no refund thereafter. No refund for no shows & delay arrivals whatsoever reason.
Cancellation by Agent
Visit Heaven Treks reserves all the right to cancel any trip without prior notice for any reasons deemed appropriate by them. In such a case client will receive a full refund in local currency at the current rate against the currency client paid.
Trip Alteration or Termination by Reasons beyond Control
During a trip in progress, I understood that my itineraries may be affected by reasons beyond the control of Visit Heaven Treks, in such event; I accept that Visit Heaven Treks has the right to alter my itineraries or cut short my trip for the purpose of my own safety at Visit Heaven Treks full discretion. In such event, I shall not hold Visit Heaven Treks liable in any way to refund any money.
PERSONNEL AFFIRMATION AND AGENT'S RISK DISCLOSURE
I am aware that the mountain trek or expedition, jungle tour, traveling in mountain terrain, on rivers and in forests, whitewater rafting, traveling by aircraft, car, coach, jeep, boat, canoe, raft, elephant, or any other means of transport or any other portion of the journey or vacation under the aforementioned arrangements contains following, but not limited to risks of accident or illness caused by or resulting in the following:
Accidents or illness in remote regions with little or no medical facilities and/ or without means of speedy communication and/ or evacuation;
-Illness caused by Client's inherent health condition or natural illness;
-Accidents caused by the forces of nature
-Accidents caused by my own ignorance
-Accidents caused by reasons beyond control of Visit Heaven Treks.
Visit Heaven Treks does not include personal insurance in the quoted prices. To ensure the safety all our clients are requested to bring travel insurance policy along with. We recommend you to take “Trip cancellations and medical insurance policy”. Such medical policies should cover transportation costs in the event of helicopter or surface evacuation. Medical coverage is especially mandatory for those who are trekking in high altitudes.